Capability Statement
Southern Stars Air Conditioning, Electrical, Solar and Smart Home is registered with the Australian Refrigeration Council (ARCTick) the QBCC (Queensland Building Services Authority), Master Electricians, the Clean Energy Council, and are members of Master Builders and HIA.
All Field Technicians at Southern Stars are Fully Qualified or are undergoing an apprenticeship in their respective trades, all jobs from Breakdowns / Preventative Maintenances and Installations will always have a Fully Qualified Technician on-site and no Apprentices left onsite to complete jobs.
Ducted Air Conditioning and Solar systems are a major part of our day-to-day living conditions. The decision to purchase one of these systems and have it installed in your home can be a major decision that you want to get right. At Southern Stars, we give you the confidence you deserve when deciding on the right application for your needs. The big retailers can offer great deals but usually leave it up to you to find an installer who most likely isn't the warranty agent for the product purchased.
Southern Stars is one of QLD's Largest Regional Fujitsu Authorised Partners/Service Agents, and is also a Daikin Specialist Dealer giving our customers peace of mind and assurance when purchasing a Ducted Air Conditioning System from Southern Stars. Southern Stars are also registered installers for:
We stand behind the products we Supply / Install / Warrant and don't believe in changing our Dealer Brands to suit better deals for us, our policy is to provide a product to our customers that we not only believe is the best product on the market, but we can also provide after-sales service as a warranty agent.
Southern Stars is proud to be Toowoomba's only Authorised MyPlace Partner offering Advantage Air/My Air Products on all of our Ducted Air Conditioner Applications. Advantage Air only use Australian-made products and have an extensive range of Supply Air Diffusers and Zone Systems. All Advantage Air Products carry a minimum 5-year Warranty on Electric Components and a 10-year Warranty on Flexible Duct. As a Dealer and Service agent for Advantage Air, Southern Stars can once again guarantee after-sales service as an Advantage Air Warranty agent.
Southern Stars Air Conditioning DO NOT use Sub Contractors to carry out or complete our installations or Breakdowns/Preventative Maintenances. All Southern Stars Installations are carried out by tradesman employed by Southern Stars to guarantee our customers that they are getting the high-quality workmanship we pride ourselves on.
As Southern Stars is a Home Services Specialist we provide Free Quotes on new installations. We do not recommend sourcing quotes from Plumbers/Electricians/Builders/Retailers outside of the industry, or who are not industry-qualified. This may lead to incorrect sizing and installation of your Ducted Air Conditioner or Solar system, voiding any manufacturer's warranty that the system carries.
Not only does Southern Stars warrant all products we supply and install, but we also give our customers confidence in the workmanship we carry out with a 5-year Installation Warranty on all of our installations. We also offer all of our customers a 24-hour, 7-days a week emergency breakdown service.
SERVICE AREAS
Toowoomba, Darling Downs and Laidley
Ipswich and South Brisbane
Caboolture, Morayfield, Burpengary, Nerangba and Bribie Island